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Healthcare Operations Manager

2 months ago

Adelaide, South Australia National Pharmacies Full time

Unlock Your Potential as a Service Manager at National Pharmacies

At National Pharmacies, we're dedicated to creating a healthier nation, one member at a time. As a membership-based organisation, we're a market leader in the dynamic and ever-expanding healthcare industry.

Our team is committed to excellence through our values - Care, Communicate, Collaborate, and Celebrate. We build relationships with our members and customers through extraordinary customer service, ensuring we give the best advice to fulfill our purpose - Caring for People, Enabling Health, and Inspiring Wellness.

We're seeking a Service Manager to join our Golden Grove Pharmacy team. As a Service Manager, you'll be critical to enabling us to fulfill our purpose by:

  • Providing exceptional customer service and consulting with our customers to ensure they receive the best advice for their health and beauty needs.
  • Overseeing the successful daily operations of the OTC area of the pharmacy.
  • Ensuring our stores are beautifully presented and well-stocked, making our customers feel welcome and enjoy their experience in our stores.
  • Inspiring and leading the OTC team to deliver outstanding and professional customer service for every member and customer, every time.

People who excel as National Pharmacies Service Managers consistently demonstrate:

  • Relevant retail and people management experience in pharmacy.
  • Motivation of self and ability to guide and lead others.
  • A positive attitude and the ability to manage and multi-task in this busy role.
  • Ability to work flexible hours.

As a member of our team, you'll enjoy:

  • Employee discounts across our entire range of health, beauty, and optical products.
  • Support to achieve nationally recognised qualifications in Community Pharmacy.
  • Working for an organisation that supports the community and genuinely cares about its customers through sponsorships and investment in our business.
  • Our annual Employee Awards night.
  • A chance to participate in the National Pharmacies Christmas Pageant.