Frontline Customer Service Representative
1 day ago
Welcome to BaseUp Technologies, a dynamic company that's revolutionizing the tech industry in Australia.
We're looking for a Frontline Customer Service Representative who's passionate about delivering exceptional customer experiences.
In this role, you'll work closely with our development team to resolve technical issues, provide insightful feedback, and drive product development.
What You'll Do:
- Provide timely and effective support to clients and end-users
- Collaborate with the development team on technical troubleshooting
- Analyze user feedback to inform product development
- Maintain accurate records and knowledge base
- Contribute to a positive and supportive team environment
Your Background:
- Proven experience in customer-facing roles
- Strong technical skills and problem-solving abilities
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
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