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Resident Experience Manager
1 week ago
The Property Manager Operations will play a vital role in ensuring the smooth operation of UniLodge properties. This includes managing finances, enhancing resident experience, building relationships, maintaining sites, and leading teams.
Key Accountabilities- Financial Accountability: Oversee budgets, manage costs, and optimize occupancy rates.
- Resident Satisfaction: Develop and implement strategies to improve resident satisfaction.
- Stakeholder Engagement: Foster strong relationships with stakeholders and university partners.
- Site Maintenance: Ensure properties meet high standards of cleanliness, security, and maintenance.
- Team Development: Recruit, train, and mentor staff to achieve business objectives.
To succeed in this role, you will need:
- A minimum of 3 years' experience in property management, student accommodation, or a similar field.
- Strong problem-solving skills to drive business outcomes.
- Excellent communication, documentation, and presentation skills.
- Unrestricted working rights in Australia.
- A valid and current Agent's Representative Certificate lodged with Consumer Affairs Victoria.