Network Incident Investigation Lead
5 days ago
About the Role
The Network Incident Investigations Lead is a critical position responsible for managing and leading complex investigations into network incidents. This role involves identifying root causes, recommending and implementing preventative actions, and ensuring effective resolution of issues impacting network systems.
Key Responsibilities:
- Lead and conduct detailed investigations into network and asset-related incidents.
- Collaborate with multiple business units and stakeholders to gather information and develop solutions.
- Address technical issues with broad business implications.
- Drive process improvements, standard enhancements, and new methodologies.
- Analyze data and trends to provide insights and share learnings with network teams.
- Manage relationships with external entities such as AEMO and other relevant distribution businesses.
- Ensure timely and high-quality completion of incident reports and related documentation.
Requirements:
- Educational Background: Degree in Electrical Engineering.
- Experience: Minimum of 10 years in electrical engineering or operational roles, with a strong preference for experience in utility, energy, or asset management sectors.
- Skills:
- Expertise in root cause analysis and incident investigation methodologies.
- Proven ability to navigate emergency situations and provide effective solutions.
- Competency in data analysis and deriving actionable insights.
- Strong stakeholder management and engagement abilities.
- Strategic thinking and problem-solving skills.
- Certifications: NER (National Engineering Registration) in Victoria is preferred.
About Our Client
The client is a leading provider of essential infrastructure services, operating across multiple regulated networks including electricity distribution, gas distribution, and statewide electricity transmission. With a focus on innovation and sustainability, the client plays a key role in meeting the evolving energy needs of Australian communities while advancing towards a more efficient future.
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