Parts Interpreter

We are seeking an experienced Parts Interpreter to join our team at Kenway and Clark, a progressive locally-owned farm machinery business.

As a Parts Interpreter, you will play a crucial role in ensuring our customers and mechanics have the essential parts they need for repairs and maintenance.

Your key responsibilities will include:

• Accurately identifying required parts using catalogs, databases, and your technical expertise.
• Sourcing parts from our inventory or through suppliers, ensuring cost-effective and timely solutions.
• Processing orders efficiently, from creating purchase orders to verifying part numbers and quantities.
• Offering technical support to customers and internal staff on part specifications, compatibility, and troubleshooting.
• Building and maintaining strong customer relationships through excellent service and timely delivery.
• Assisting with inventory management, including stocktaking and keeping our showroom well-stocked and organized.

This full-time role is 38 hours per week, scheduled between 7.30am and 5.30pm, Monday to Friday.

The ideal candidate is a natural problem-solver with a strong customer-centric approach to parts delivery. You are a skilled communicator and a collaborative team player, committed to assisting our customers and mechanics find the part that they require.

The ideal candidate will bring:

• Experience in parts interpretation or a strong eagerness to learn.
• Exceptional active listening and attention to detail.
• Strong customer service and communication skills.
• A collaborative approach to working with team members.
• A current driver's license is essential, and a forklift license would be an advantage.

Kenway and Clark is a progressive locally-owned farm machinery business with locations across NSW and Southern Queensland. The company is committed to fostering a positive and rewarding work environment for our employees. We are passionate about our work and are committed to our people and making a positive impact in the communities we serve.

As our business continues to expand, we are looking for energetic and aspirational people to join and enhance our company culture and values.

With over 60 years of industry experience and product knowledge, Kenway & Clark are proud to sell quality products and provide a reliable aftersales service on our customer's farm machinery and equipment.

If you are proactive, motivated, and looking for a challenging and rewarding career in the agricultural industry, we encourage you to apply.