Data Center Technician

1 week ago


Sydney, New South Wales, Australia Microsoft Full time

About the Role

As a Data Center Technician at Microsoft, you will play a critical role in delivering the core infrastructure and foundational technologies for our online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. You will be responsible for staging, setting up, and performing hardware deployments, as well as troubleshooting and diagnosing equipment issues.

Key Responsibilities

  • Perform diagnostics and troubleshooting following standard procedures to quickly identify and resolve issues.
  • Set up and verify grounding, staging, labeling, and cabling according to safety protocols and deployment standards.
  • Decommission hardware for simple changes and refreshes following standard procedures.
  • Communicate and report incidents to appropriate management units and engineering specialists.
  • Assist and provide guidance to other technicians to complete challenging tasks.
  • Complete required training and observe more experienced technicians to gain hands-on experience.
  • Contribute to a positive team environment by sharing information and staying apprised of others' work.

Requirements

  • High school diploma, GED, or equivalent, and basic knowledge of computer hardware and components.
  • 1+ year(s) experience supporting IT equipment or related technology.
  • Ability to work shifts, including non-standard business hours.

Preferred Qualifications

  • 2+ years' experience supporting IT equipment or related technology.
  • Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).

About Microsoft

Microsoft's mission is to empower every person and organization on the planet to achieve more. We are committed to creating a culture of inclusion where everyone can thrive at work and beyond. Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. We are dedicated to environmental sustainability and optimization in our data center design and operations.



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