Hotel Service Ambassador
2 days ago
Located at the Lancemore Mansion Hotel Werribee Park, this role offers an exciting opportunity to join a team of professionals who share your passion for exceptional guest service.
About the RoleThis position is ideal for individuals with a strong desire to work in a fast-paced environment and deliver outstanding customer experiences across various food and beverage outlets.
You will be responsible for providing exceptional service to guests in Josephs Restaurant and Bar or across our multiple function areas, showcasing the hotel's warm hospitality and dedication to excellence.
We are seeking an individual who embodies the hotel's values, possesses excellent communication skills, and has a genuine enthusiasm for delivering world-class service.
About You- A minimum of [insert estimated salary: AU$25-30 per hour] per hour, plus superannuation benefits
- Valid RSA certificate required
- Previous experience in a similar role, preferably in an a la carte hotel restaurant or functions venue, would be highly regarded
- A passion for food and beverage, with the ability to build meaningful connections with all guests
- A basic understanding of wines and spirits, with a willingness to learn and grow
- An excellent communicator, able to thrive in a high-volume, fast-paced environment
- Availability to participate in a 7-day working roster, including days, nights, weekends, and public holidays
The Lancemore Group is a leading Australian boutique lifestyle brand, offering unique and luxurious experiences across boutique hotels, residential conference facilities, and wellness spas.
As a member of our team, you will have access to opportunities for career growth and development, generous staff discounts, and company-wide incentives.
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