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Technical Management Position

1 week ago


Melbourne, Victoria, Australia Kinetic IT Full time

About Kinetic IT

We are a leading provider of technology solutions to large public, private, and government organisations.

We value diversity and are actively seeking candidates with varied backgrounds.

In selecting the right person for this role, we consider your skills, experience, personal qualities, attitude, and potential for development.

Job Description

The Operations Manager will lead our team of technical staff across BAU and project work.

This is a multifaceted role that requires a strong knowledge base across different technologies.

The successful candidate will wear multiple hats, including people leadership, customer interface, culture change agent, advisor, and negotiator.

About the Successful Candidate

You are someone who identifies opportunities to improve the customer experience and realise operational efficiencies, fostering a culture of continuous improvement.

Your previous experience in a similar role will mean you are comfortable taking accountability for day-to-day operational outcomes exceeding service expectations and have a proven track record of delivering beneficial outcomes through project services.

Key Requirements

  • Ability to manage senior level technology teams across both BAU operations and projects
  • Experience working with customers in a vendor-customer relationship
  • HR leadership of large teams of 10-15+
  • Previous experience working in complex multi-vendor enterprise environments
  • Strong knowledge and experience across technologies

Benefits and Culture

  • Flexible working arrangements
  • Paid parental leave
  • Ongoing professional development reviews
  • An open and supportive culture where everyone has a voice