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Technical Implementation Manager

1 week ago

Melbourne, Victoria, Australia Liven Full time
About the Role

We are seeking a highly skilled Technical Implementation Manager to join our Sydney-based team. In this pivotal role, you will be responsible for managing the seamless implementation of Liven's POS solutions for enterprise clients.

As a key member of our operations team, you will work closely with clients to understand their business needs and translate these into technical requirements for system customization. Your expertise in POS systems and project management will ensure customized configurations, effective integration, and a smooth transition to Liven's technology.

  • Oversee the full lifecycle of POS system implementation, from planning and scoping to execution, delivery, and post-deployment support.
  • Engage directly with clients to understand their operational needs, ensuring an optimal fit for their business goals.
  • Customize and configure the POS system to meet specific client requirements, leveraging your knowledge of hardware setup, software installation, and system integration.
  • Provide on-site and remote support throughout the installation process and post-deployment to troubleshoot and resolve any technical issues.