Airport Passenger Experience Specialist

1 day ago

Canberra, ACT, Australia beBeeCustomerService Full time $62,000 - $77,000

Swissport is the global leader in airport ground services and air cargo handling, active in over 269 airports worldwide.

As a Customer Service Agent, you will play a vital role in our airport operation, ensuring a positive experience for all passengers between the terminal and the aircraft.

We are a great team working collaboratively with others while prioritizing safety above all else. In an ever-changing environment, we deliver safe and efficient services on behalf of multiple airlines that choose us to provide their on-the-ground services.

The airport environment is fast-paced and safety-focused. Work hours may vary to meet airline schedules, including early starts, late finishes, and weekends.

Key Skills:

  • Delivering exceptional and safe service
  • Strong personal skills and effective teamwork
  • Commitment to learning and growth
  • Self-confidence under pressure
  • Excellent presentation and grooming
  • Organized time management
  • Physical ability to handle passenger baggage and wheelchairs
  • Driver's license
  • Fluent English speaker
  • Basic-intermediate computer skills

Benefits:

  • Global industry leader in ground and air cargo services
  • Permanent part-time roles with full training provided
  • Industry benefits

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