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Executive Hotel Manager

2 months ago


Werribee, Victoria, Australia Lancemore Hotel Group Full time
About the Role

We are seeking an experienced and dynamic Executive Hotel Manager to lead our luxurious hotel and drive exceptional results. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring seamless delivery of our high-end services and exceeding guest expectations.

Key Responsibilities
  • Drive Financial Excellence: Develop and execute commercial plans to achieve exceptional financial results, with a focus on cost control and revenue management.
  • Lead High-Performing Teams: Manage and lead a medium-sized team with strong leadership skills, fostering high engagement and performance across all metrics.
  • Implement Guest Experience Strategies: Develop and execute delivery service strategies to exceed guest experience expectations, with a focus on quality and output.
  • Manage Sales Processes: Drive top-line revenue growth through effective sales processes and teams, with a focus on superior results.
  • Build Strong Relationships: Develop and maintain strong relationships with third-party service providers to ensure property requirements are met.
  • Drive Employee Leadership and Retention: Engage in strategies focusing on exceptional employee leadership and retention, with a focus on developing team leaders through hands-on management, coaching, and mentoring.
About Us

The Lancemore Group is a leading Australian boutique lifestyle brand and pioneer in boutique hotels and residential conference facilities. Our hotels offer luxurious accommodation, conferences, meetings, weddings, events, wellness spas, critically acclaimed restaurants, and award-winning wines. We are a family-owned company that combines the head of a large operation with the heart of a family company, valuing our people and offering career progression, generous staff discounts, company-wide incentives, and team social activities.

We are a high-performing workplace that believes in developing new talent and empowering people to drive their own results. Every day, our employees have a direct impact on our guest satisfaction and successful operations. Our size gives us the ability to harness the potential in each and every employee - they are never just a number, but truly valued contributors to our success.