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Client Care Coordinator
1 week ago
We are looking for a Client Care Coordinator to provide exceptional support to our clients and internal teams. The ideal candidate will possess excellent communication skills, a proactive approach to problem-solving, and the ability to work effectively in a fast-paced environment.
The successful candidate will be responsible for maintaining accurate client records, coordinating communications with third parties, and ensuring compliance with regulatory requirements. They will also assist with administrative tasks, such as data entry, document management, and report preparation.
The role involves working closely with Directors and Senior Management, and requires the ability to work independently and as part of a team. You will need to be able to prioritise tasks, manage multiple projects simultaneously, and maintain confidentiality when handling sensitive information. Proficiency in Microsoft Office Suite, particularly Excel, is essential.
We offer a supportive and inclusive work environment, with opportunities for professional development and growth. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply.
Responsibilities
- Maintaining and updating client records accurately
- Liaising with third parties via email, phone, and in-person interactions
- Managing ATO and ASIC lodgements, ensuring compliance with regulatory requirements
