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Chief Technology Strategist for IT Infrastructure

1 week ago

City Of Greater Geelong, Australia Murdoch Childrens Research Institute Full time

**Transformative Future for Child Health**

Murdoch Children's Research Institute is a hub of impactful scientific breakthroughs, particularly in early interventions, enhanced diagnosis, prevention, and potential cures.

We thrive on collaborative, multidisciplinary problem-solving to address challenging queries in child health. Committed to inclusivity and respect, we foster a positive working environment that values diverse backgrounds and experiences.

As a proud member of the Australian Network on Disability and a dedicated supporter of Science Australia Gender Equity (SAGE), we uphold principles of equal opportunity and diverse representation.

The Head of IT Operations at Murdoch Children's Research Institute is a unique opportunity to lead and enhance IT services that directly support groundbreaking child health research.

This role is responsible for the stability, security, and performance of IT infrastructure, ensuring seamless technology experiences for researchers and business partners working on life-changing medical discoveries.

**Key Responsibilities**

  • Lead the IT teams (infrastructure and Support) and provide support and mentorship including development opportunities
  • Implement operational best practices, processes, and procedures for consistent IT service delivery
  • Manage IT services based on ITIL or other relevant frameworks, ensuring efficient handling of incidents, changes, and service requests
  • Lead and drive IT projects from inception to completion
  • Provide regular reports on IT operational performance, system availability, and risks to senior leadership

**Requirements**

  • 8+ years of experience in IT operations management, with at least 3+ years in a leadership role
  • Deep understanding of IT infrastructure (networks, servers, storage)
  • Bachelor's degree in computer science, information technology, or a related field
  • Relevant certifications such as IT Service Management (ITSM, ITILv3+, COBIT), Project Management (PMP, PRINCE2), Certified Information Security Manager (CISM), or Certified Information Systems Security Professional (CISSP) are an advantage
  • Understanding of Cloud Service offerings (e.g. AWS, Azure, GCP)
  • Understanding of continuous delivery practices including Dev Ops, Agile and hybrid project approaches

**What's in it for you?**

  • Maximise Your Pay: Benefit from salary packaging, including entertainment and novated leases
  • Make an Impact: Contribute to Australia's largest child health research institute
  • Work-Life Balance: Benefit from generous personal leave days and purchased leave options