Insurance Customer Advisor Position
2 weeks ago
Job Overview
">Industry Leader in Direct Insurance
">Greenstone is the largest distributor of direct life and pet insurance, growing both locally and internationally. Our company delivers affordable and smart direct insurance products tailored to meet diverse customer needs.
">We seek individuals who share our passion for exceptional customer experiences and desire a long-term career with our organization. Whether you are new to sales or have existing experience, we can help you build a rewarding career with us.
">As part of our sales team, you will be the first point of contact for our customers, assisting them in understanding our products and providing personalized recommendations. You will work closely with customers via telephone, positioning relevant insurance solutions to meet their unique needs.
">Our dynamic call centre environment offers a perfect blend of teamwork and flexibility. Enjoy time spent with your colleagues at the office and the convenience of working from home. Achieve your individual Key Performance Indicators (KPIs) while contributing to team targets.
">Key Responsibilities:
">- ">
- Provide outstanding customer service via telephone">
- Build rapport with customers to deliver a positive experience">
- Assist customers in selecting suitable insurance policies">
What We Look For
">We value employees who demonstrate empathy, compassion, and excellent communication skills. You do not need prior sales experience; we will provide comprehensive training to ensure your success.
">You must be comfortable communicating over the phone, be a supportive team player, and have resilience and tenacity. A strong work ethic and reliability are also essential qualities for this role.
">Development Opportunities
">During your initial two weeks, you will participate in our comprehensive in-house training program, covering product knowledge, sales techniques, and class-based training. Throughout your career with us, we offer continuous support and development opportunities, including regular coaching sessions and 'up-skill' workshops.
">Career Advancement
">With Greenstone, you have the opportunity to progress rapidly based on your performance. Earn Senior status within six months, Specialist status in 18 months, or explore other career paths that align with your goals.
">Benefits Package
">Enjoy an attractive benefits package, including annual salary reviews, discounted insurance, regular incentives, awards days, and many more rewards. Benefit from state-of-the-art facilities, including a dedicated on-site cafe and gym.
">Wellbeing Programme
">Our Health and Wellbeing programme prioritizes employee satisfaction and provides access to various wellness initiatives. Explore our Greenstone Giving social responsibility programme and contribute to a meaningful cause.
">Work-Life Balance
">Relax in our Norwest Business Park location, surrounded by natural beauty. Conveniently located near public transport links and offering free on-site parking, we strive to create a harmonious balance between work and personal life.
">Additional Leave Days and More
">Take advantage of tenure-based additional leave days, purchased annual leave, charity volunteer days, and more.
">Apply Now
"]},-
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