Automotive Delivery Specialist
7 days ago
West Recruitment is currently partnering with a prestigious automotive company based in Parramatta. Our client is a global brand that provides customers with high levels of choice in automotive products and impressive cutting-edge technology. They pride themselves on offering efficiency and excellence with every customer touchpoint.
About Your New Job
This role is an exciting opportunity to wow the customer and leave them with a great final impression. As a key member of our client's team, you will be responsible for providing exceptional customer experiences that exceed expectations. Your duties will include:
- Providing status updates on vehicles and advising of any changes that may affect delivery dates.
- Coordinating meeting times with customers and going over the functionality of their newly purchased vehicle.
- Ensuring vehicle registration is completed at least 24 hours before delivery.
- Completing sales checklists and related paperwork as per manufacturing and dealership standards.
- Understanding the operational requirements of every model and brand.
- Managing issues regarding vehicle preparation and creating strategies for constant improvements.
About You
We are looking for a mature-minded individual who sets a positive example for their team. Experience in customer-facing roles is highly regarded, and you will have an understanding of vehicles or be willing to learn. You will be immaculately presented and have great communication skills. You will have the confidence and credibility to liaise with management, staff, and a discerning customer base. A current driver's licence is also required.
What's in it for You?
Growth and development opportunities.
Staff events, team functions, and lunches.
Free barista-made coffee – all you can drink.
Discounted health insurance.
Discounts and vehicle purchase programs available to all staff.
A positive and friendly workplace that encourages happiness.
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