Service Department Lead

7 days ago

Perth, Western Australia beBeeAutomotive Full time $120,000 - $150,000

Are you a career-driven individual looking to take on new challenges and lead a team in the automotive service industry?

The Role
  • Lead and motivate a team of service technicians and advisors.
  • Monitor and improve service department efficiency and productivity.
  • Maintain high standards of customer satisfaction and service quality.
  • Manage service schedules, appointments, and workflow.
  • Ensure compliance with safety and quality standards.
  • Control service department expenses.
  • Resolve customer concerns and complaints promptly.
  • Collaborate with other departments to optimise overall dealership performance.
Your Qualifications
  • Proven experience as a Service Manager or a strong 2ic in an automotive dealership.
  • Strong leadership and team management skills.
  • Excellent communication and customer service abilities.
  • Solid understanding of automotive technology and repair processes.
  • Financial acumen to manage budgets.
  • Ability to work in a fast-paced, dynamic environment.

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