Care Manager

1 week ago


Australia My Home Care Group Full time

About My Home Care Group

My Home Care Group is a leading provider of Home Care Packages in Australia, dedicated to delivering exceptional care and support to elderly Australians. We are committed to empowering our clients to live independently and safely in their own homes.

Job Summary

We are seeking a highly skilled and compassionate Care Manager to join our team. As a Care Manager, you will be responsible for delivering excellent telephone-based client care, including care planning, assessment, and coordination. You will work closely with our nurses, regional managers, and other healthcare professionals to develop, monitor, and reassess care plans that meet the unique needs of our clients.

Key Responsibilities

  • Deliver exceptional client care through telephone-based interactions, ensuring that clients receive personalized support and guidance.
  • Develop and implement care plans that meet the needs of clients, in consultation with clients, their families, and other healthcare professionals.
  • Collaborate with our nursing team to ensure that clients receive high-quality care and support.
  • Monitor and manage client service delivery across all levels, ensuring compliance with government-funded Home Care Packages program requirements.
  • Engage with internal teams to facilitate client onboarding and ensure a seamless transition into our care services.
  • Ensure compliance with all relevant legislative and industry standards, including the Aged Care Quality Standards.

Requirements

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, families, and healthcare professionals.
  • Experience in aged care, with a strong understanding of Home Care Packages and the Aged Care Quality Standards.
  • Great computer skills, including proficiency in CRM systems, database management, and Microsoft Office.
  • The right to work in Australia.
  • National Police Clearance or willingness to obtain (My Home Care Group will organize at no cost).

What We Offer

  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • The chance to make a real difference in the lives of our clients and their families.


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