Front of House Ambassador

2 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $80,000 - $110,000
Job Description

About us, a leading professional services and investment management firm with global operations in over 80 countries. We have a diverse workforce of over 91,000 individuals around the world who help real estate owners, occupiers, and investors achieve their business ambitions.

We are committed to creating a culture where everyone feels welcomed, valued, and empowered to achieve their full potential. Unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.

We focus on opportunity and want to help you make the most of yours.

Key Responsibilities:
Sydney Place at 180 George Street Sydney has been developed and constructed by Lendlease in a joint venture with China's Ping An Real Estate and Japan's Mitsubishi Estate Asia. The building is a premium grade property with approximately 59,000sqm of office space and has been designed to achieve high standards of wellness and sustainability, making it one of the healthiest and sustainable workplaces in the country.
We are proud to have been appointed as the property manager for this premium landmark precinct and will have a dedicated management team based onsite.

A snapshot of the role:
Provide a warm and friendly welcome to all customers and visitors to the buildings. First impressions count
Assist and direct customers according to their requests.
Ensure the front-of-house areas are always presentable and report any issues that require attention.
Provide hotel-style concierge and lifestyle services administration, including but not limited to; transport and travel arrangements, restaurant bookings, event bookings, and tickets, booking of conference room facilities (if applicable), etc.
Be the ultimate host/co-host of community engagement events and initiatives, as required.
Collaborate with the Head Concierge, CRM, and Concierge team to continuously enhance the customer experience.
Attend building events, meetings, and training days as requested by building management.

Requirements

  • Excellent communication skills and a strong customer service focus. Adopt a hands-on approach to problem-solving and be able to juggle multiple tasks in a dynamic workplace meeting all performance targets.
  • Certificate Level in Hospitality/Business desired but not essential.
  • First Aid Officer desired or willingness to be trained.

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