Mental Health Consultant

3 weeks ago


Melbourne, Victoria, Australia Gallagher Bassett Full time
About the Role

We are seeking a highly skilled Mental Health Consultant to join our team at Gallagher Bassett. As a key member of our Mental Health Hub, you will collaborate with our expert claims team to revolutionize the management of Mental Injury claims.

Your expertise will be pivotal in coaching, mentoring, and providing interventions for complex cases, while also guiding employers to foster mentally healthy workplaces.

Key Responsibilities
  • Implement RTW Strategy: Drive Gallagher Bassett's Return to Work (RTW) Strategy for mental injury claims.
  • Trend Analysis: Identify risks through mental injury trend analysis and strategize for continuous improvement.
  • Skill Development: Address skill and knowledge gaps in Mental Injury Claims Management by developing robust strategies and processes.
  • Stakeholder Engagement: Facilitate face-to-face meetings with health practitioners, injured workers, and employers to ensure safe and sustainable return to work.
  • Claims Management: Oversee daily activities and administrative duties related to mental injury claims using WorkSafe's systems.
  • Support & Education: Collaborate with Case Managers and RTW Specialists to manage complex mental injury cases.
  • Client Assistance: Work with clients needing help with mental injury claims, providing training and development support.
  • Compliance & Quality: Monitor and ensure compliance and quality in Mental Injury Mobile Return to Work interventions.
About You

We are looking for a candidate with a tertiary qualification in Psychology or a related discipline, and a proven track record in Psychology, Occupational Rehabilitation, or WH&S, with a mix of clinical and rehabilitation experience being highly valued.

Excellent communication and conflict resolution skills, as well as the ability to manage performance through qualitative and quantitative metrics, are essential for this role.

What We Offer
  • Competitive Remuneration: Attractive salary packages and flexible work arrangements, including Work from Home.
  • Parental Leave: Paid parental leave to support your family life, and reproductive leave
  • Work Environment: Join a team known for its dedication, approachability, and inclusive culture.
  • Career Opportunities: As GB grows, so do your career opportunities.
  • Ongoing Education: Access to continuous learning through internal and external programs.
  • Recognition & Support: Service recognition awards, employee assistance programs, and peer support initiatives.
  • Wellbeing Programs: Corporate health insurance discounts, wellness programs, and additional leave options.
  • Rewards Program: Enjoy discounts and cash-back offers from hundreds of retailers.


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