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SAP Environments and Release Manager
2 months ago
**Job Summary**
We are seeking a highly skilled SAP Environments and Release Coordinator to join our team at Randstad. As a key member of our organization, you will be responsible for ensuring the smooth operation of our SAP environments and managing the release process across our landscape.
**Key Responsibilities**
- Continuously monitor and manage the SAP ERP Platform environments to ensure optimal performance and stability.
- Manage releases across the landscape, including migration of SAP projects, security patches, and other SAP updates through development, quality, and testing.
- Collaborate with the Change Management Office and stakeholders to ensure seamless release management into the SAP Production Environment.
- Develop and maintain environment management and software release processes in a diverse and complex SAP environment.
- Manage SAP software release management and environments management in a diverse and complex SAP environment.
- Review and continually improve ICT management processes, tools, and services to achieve organizational outcomes.
- Work with SAP application outsourcing vendors within a medium to large ICT support organization.
- Prepare effective documentation, develop reports, and analyze or interpret outputs to initiate or recommend appropriate action.
- Communicate complex technical matters to technical and non-technical audiences.
**Requirements**
- Tertiary qualifications in Computer Science, Information Technology, Information Systems Management, Management, or Engineering.
- Training and certifications in one or more of the following: SAP Solution Manager, DevOps, Project and/or Program Management, ITIL, Contract Management.
- Demonstrated experience in Release management of SAP ECC and/or S/4 HANA business suite and other SaaS applications.
- Strong environment management and demonstrated substantial experience in developing and managing environment management and software release processes in a diverse and complex SAP environment.
- Strong experience in SAP software release management and environments management in a diverse and complex SAP environment.
- Demonstrated ability to review and continually improve ICT management processes, tools, and services to achieve organizational outcomes.
- Demonstrable experience with IT Service Management (ITSM) frameworks and Information Technology Infrastructure Library (ITIL) service delivery models.
- Demonstrated significant experience working with SAP application outsourcing vendors within a medium to large ICT support organization.
- Proven ability to prepare effective and logical documentation, develop reports, analyze or interpret outputs, and initiate or recommend appropriate action.
- Strong communication, relationship building, negotiation, and influencing skills and experience dealing with senior business stakeholders and external service providers.
- Demonstrated excellent verbal and written communications skills, with the ability to coordinate complex workflows while communicating complex technical matters to technical and non-technical audiences.
