Insurance Professional
4 days ago
Role Overview
MA Services Group is currently seeking a skilled Insurance Professional to join our team based in Newcastle NSW.
The successful candidate will be responsible for assessing damage to insured properties and providing accurate assessment reports and repair budgets for insurers to review.
- Main Responsibilities:
- Assess property loss or damage and determine policy coverage
- Communicate clear and accurate advice, solutions, timeframes, and claim progress to stakeholders
- Support the Insurance Manager to identify customer resolution strategies to minimize customer escalations
- Determine an appropriate claim fulfillment method that balances customer needs
- Respond to customer and stakeholder requests within expected or agreed timeframes
Required Skills and Qualifications:
- Experience in the Building and Construction Industry preferred
- Ability to use technology and systems to execute role efficiently
- Strong knowledge of WHS legislation and Australian Standards
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