Front Desk Specialist

5 days ago

Sydney, New South Wales, Australia beBeeReceptionist Full time $40,000 - $60,000
Front Desk Professional

We are seeking a highly skilled and organized Front Desk Professional to join our team. As the first point of contact for patients, this role is crucial in ensuring the smooth running of the practice.

  • Manage front desk reception duties including meet and greet & registration of patients
  • Enter billing information accurately and efficiently
  • Identify and investigate discrepancies, process payments & adjustments from Medicare
  • Knowledge of item codes for Private Health Funds in relation to Physiotherapy
  • Book appointments, reschedule, cancel, and follow up with patients
  • Invoice and receipt patients promptly
  • Record patient information confidentially and accurately
  • Perform ad hoc administrative tasks as required
About You

To succeed in this role, you will require:

  • Previous experience in a similar position
  • Exceptional communication skills
  • Strong knowledge and use of Microsoft Office suite
  • Competency in Medical Software and understanding of Medical Terminology (Coreplus experience preferred)
  • A solid grasp of Medicare billings and referral processes
  • A compassionate and empathetic nature
  • The ability to work under pressure and multitask with precision
  • Motivation and excellent problem-solving skills
  • A professional attitude
What We Offer

We provide a supportive and dynamic work environment that fosters growth and development. Our ideal candidate will be able to:

  • Work effectively in a fast-paced environment
  • Build strong relationships with patients and colleagues
  • Contribute to the success of our practice
Your Benefits

We offer a competitive package that includes:

  • A salary that reflects your skills and experience
  • Ongoing training and development opportunities
  • A collaborative and supportive team environment

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