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Medical Office Coordinator

3 weeks ago

Adelaide, South Australia beBeeCustomerService Full time $60,000 - $80,000
Job Summary

We are seeking a highly skilled and dedicated Medical Office Coordinator to join our team.

Key Responsibilities:
  • Provide exceptional customer service by managing phone enquiries in a timely, professional and confidential manner.
  • Ensure a warm welcome to patients upon arrival, providing excellent service and support throughout their visit.
  • Schedule appointments for patients and referrers, ensuring efficient use of time and resources.
  • Process patient invoices/receipts and Medicare rebates, maintaining accurate records and adhering to regulatory requirements.
  • Update patient registration details, ensuring up-to-date information is maintained at all times.
  • Maintain a clean and presentable reception and waiting area, reflecting the high standards of our clinic.
Requirements:
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with patients, staff and external stakeholders.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • High level of accuracy and attention to detail, with the ability to maintain accurate records and adhere to regulatory requirements.
  • Ability to work effectively in a fast-paced environment, with the ability to adapt to changing priorities and circumstances.
  • Resilience and empathy, with the ability to provide support and guidance to patients and colleagues as needed.

This is an outstanding opportunity for those who are eager to learn, driven, resilient and empathetic, whilst also possessing a strong customer service background.