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Restaurant Operations Manager

2 months ago


South Yarra, Victoria, Australia Schnitz Full time

Unlock Your Potential as a Restaurant Operations Manager

We're seeking an exceptional Store Manager to lead our Schnitz Centre of Excellence, a unique showcase of our brand's best practices. As a Restaurant Operations Manager, you'll play a pivotal role in maintaining our high standards and reputation.

Key Responsibilities:

  • Manage daily store operations, including staffing, inventory, and profitability;
  • Ensure a consistently great customer experience and create a culture that prioritizes the guest;
  • Guard our standards for food quality, cleanliness, and safety;
  • Develop and implement strategies to maximize sales and profitability;
  • Lead 6-week training programs for franchise partners and staff, focusing on operational best practices, customer service, and brand values;
  • Foster a positive work environment that encourages teamwork, accountability, and continuous improvement;
  • Maintain training records and collaborate with the Learning and Development team.

Requirements:

  • Minimum 5 years of experience in a store manager capacity in the fast-casual/QSR sector, with a proven track record of operational success;
  • Strong leadership skills, with the ability to inspire and motivate team members;
  • Excellent communication and interpersonal skills, with the ability to effectively train, motivate, and inspire others;
  • Detail-oriented, with a sharp focus on maintaining high standards of quality and service;
  • Ability to thrive in a fast-paced environment and make sound decisions under pressure;
  • Proven track record of delivering high-quality training programs, achieving measurable results;
  • Flexibility to work evenings, weekends, and holidays as needed;
  • Willingness and availability to travel as needed to support new store openings and training initiatives;
  • Qualifications in training or business management highly regarded.

What We Offer:

  • A work culture built on quality, compassion, and integrity;
  • Opportunities for career development with a nationally recognized and respected brand;
  • Competitive salary package;
  • Ongoing training and development, with opportunities for further learning and development.

Schnitz is committed to fostering an inclusive and respectful workplace environment. We welcome applications from diverse backgrounds and encourage candidates to apply.