Superannuation Risk Management Specialist
2 weeks ago
The Service Controls Lead will be responsible for owning and maintaining a standardized approach to operational risk management within the Member Operations Department. This will involve ensuring functional teams are supported with tools, frameworks, processes, and guidance to deliver Superannuation and Insurance products and services safely and efficiently.
The role will engage with internal business units and external service providers to identify and address issues impacting members. This will involve coordinating the collation of data and other information into proposals that will mature the Fund's approach to Operational Risk Management.
The Service Controls Lead will work closely with Line 1 risk teams and business owners to develop and maintain frameworks, controls, processes, and guidelines for operational oversight and third-party risk management of outsourced services.
Requirements- At least five years' experience within superannuation
- Solid working knowledge of superannuation legislation obligations
- Contractual acumen across material service providers
- Strong stakeholder management skills and accountabilities
- Excellent communication skills
- Well-developed sense of initiative
- Able to work diligently, efficiently, and with accuracy paying close attention to detail
- Excellent organisational skills
- An excellent working knowledge of Microsoft Word, Excel, and Outlook
- An ability to work autonomously and proactively to set own work plan to meet deadlines
- Strong interpersonal skills and an ability to foster cooperation and teamwork in a close team environment
- Ability to develop strong stakeholder relationships with a range of staff and service providers
- An ability to research matters of a technical nature
- An ability to interpret technical documents to prepare and summarise reports
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