Hospitality Expert

1 week ago

Sydney, New South Wales, Australia beBeeService Full time $64,441 - $82,351
Job Title

We are seeking a Hospitality Professional to join our team.

The Concierge is responsible for delivering exceptional service to guests by responding to their requests and needs in a timely and efficient manner. This role requires a warm and welcoming demeanor, personable communication skills, and the ability to motivate and energize others.

Duties and Responsibilities
  • Respond to guest requests for special arrangements or services such as transportation, reservations, or dry cleaning.
  • Gather and provide information to guests about the property and surrounding area amenities, including special events and activities.
  • Answer and process all guest calls, messages, and requests.
  • Contact relevant departments to resolve guest issues or concerns.
  • Monitor club lounge for seating availability and guest well-being.
  • Report accidents, injuries, or unsafe work conditions to manager.
  • Follow company policies and procedures at all times.
Requirements
  • A genuinely warm and welcoming demeanor.
  • Persuasive communication skills.
  • Energizing motivation.
  • A passion for the hospitality industry and desire to deliver excellent service.
  • A valid driver's license.
About Us

Our organization is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Our hotels offer a unique work experience where you'll be part of a community and enjoy camaraderie with a diverse group of colleagues. We create opportunities for training, development, recognition, and a place to pursue your passions in a luxury environment.

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