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Food and Beverage Attendant

2 months ago


Brisbane, Queensland, Australia AccorHotel Full time
{"title": "Food and Beverage Attendant", "description": "Key Responsibilities

We are seeking a skilled Food and Beverage Attendant to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.

Key responsibilities include:

  • Explain our menu to guests, offer advice and recommendations, and assist those with special dietary needs or preferences.
  • Have a thorough understanding of our wine menu and provide excellent food/wine matching recommendations to guests.
  • Liaise with the kitchen team throughout the service period to ensure a seamless dining experience.
  • Clear and reset tables to a high standard and ensure service areas are clean and tidy.
  • Prepare a range of beverages (including cocktails) and espresso coffee to a high standard.
  • Maintain standards of hygiene for food handling and presentation.
Requirements

To be successful in this role, you will need:

  • A friendly, customer-focused attitude with the aim to provide total customer satisfaction.
  • A passion for excellent food and wine.
  • Good level of food, wine & general beverage knowledge and an interest to keep learning.
  • Initiative to ensure that interactions with our customers are positive and efficient.
  • Responsible Service of Alcohol (RSA) Certification.
  • Previous customer service or hospitality experience is a must.
  • Confidence in liaising with various internal and external clients.
  • A high standard of grooming and presentation.
  • Availability until late a must - you will be closing the restaurant for our guests.
  • Flexibility regarding your work availability is essential, as we operate 7 days a week, including public holidays AM & PM shifts highly regarded.
  • Knowledge and experience in bar service and mixology a bonus.
  • Unlimited working rights in Australia a must. Work visa sponsorship will not be provided.
What We Offer

We offer a fun and friendly work environment, with a range of benefits including:

  • Employee benefit card offering discounted rates at Accor worldwide.
  • Learning programs through our Learn Your Way Academie.
  • Opportunity to develop your talent and grow within your property and across the world.
  • Ability to make a difference through our Corporate Social Responsibility activities.

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

Discover the life that awaits you at Accor, visit ", "lang_code": "en-US"}