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Fashion Retail Store Manager

2 months ago

Cairns, Queensland, Australia Frontline Retail Regional QLD & NT Full time
About the Role

We are seeking an experienced Store Manager to lead the operations of our successful store in Cairns. As a key member of our team, you will oversee a team of up to 5 employees and ensure compliance with company standards in merchandising, customer service, KPIs, and personnel management.

This role involves training and developing the team to deliver outstanding customer service, ultimately achieving KPIs and meeting budget targets. You will be a hands-on leader who loves to lead from the front to ensure your team's success.

Key Responsibilities
  • Oversee store operations, including merchandising, customer service, and personnel management
  • Train and develop a team of up to 5 employees to deliver outstanding customer service
  • Ensure compliance with company standards and KPIs
  • Lead by example, demonstrating a strong work ethic and commitment to excellence
  • Analyse reports and KPIs to inform business decisions
Requirements
  • Previous high-volume fashion management experience
  • Strong understanding of Visual Merchandising, including following planograms and free range
  • Hands-on leadership with excellent communication skills
  • Ability to engage with customers to ensure satisfaction is met
  • Ability to analyse reports and KPIs
What We Offer
  • Excellent base salary
  • Lucrative commission structure with uncapped earning potential
  • Tuesday to Saturday roster with alternating late nights
  • Product discounts across several leading fashion brands
  • Excellent training and support from upper management
  • Fun culture and environment that empowers our people