Airfare Specialist
1 month ago
Are you a travel enthusiast with a passion for sales and customer service? Do you have a knack for creating unbeatable airfares and delivering exceptional service? We're looking for a talented Airfare Expert to join our Complex Air team at Flight Centre.
About the RoleAs a Sales Travel Consultant, you will be responsible for planning, booking, and coordinating complex travel itineraries for our customers. You will become an airfare guru, learning the ins and outs of all things airfares while delivering excellent service and irresistible deals for every traveller.
Your Key Responsibilities- Use your travel experience to sell products and destinations you love
- Create unbeatable airfares that visit multiple continents in one trip
- Deliver exceptional service to sell flights, accommodation, cruises, tours, and related travel over the phone and via email
- Prepare and issue invoices, receipt payments, and maintain financial documents
- Stay up-to-date with the latest travel regulations and government restrictions
- Work towards nationally recognised qualifications (Cert 3 & 4 in Travel)
We're looking for someone with a passion for customer service and travel, who is comfortable with complexity and has exceptional attention to detail. You should be highly motivated, an efficient organiser, and have comprehensive computer skills. Prior experience in the travel industry is desirable, but not required - we'll teach you.
What We Offer- Uncapped earning potential - the more you sell, the more you earn
- Hybrid work model and flexibility to suit you
- Travel discounts, including family and friends, health and wellness discounts (myBenefits)
- Career opportunities in a network of brands and businesses across the globe
- Monthly awards nights, social team building events, and opportunity to attend global conference
- Access to a world-class Employee Assistance Program for staff and family
- Corporate Health Discounts - exclusive discounts on health insurance plans for you and your family with our partner, BUPA
- Financial Planning - manage all your finances, from your monthly budget to tax returns and mortgage broking, using our in-house team of Moneywise financial planners
We proudly support and advocate responsible travel, positive diversity practices, empowered giving, and conservation of natural resources and sustainability.
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