Customer Experience Lead

We're on a mission to become the undisputed destination for Australians to buy and own property, and we need your expertise to help us achieve this goal. As a Customer Experience Lead, you'll be responsible for designing and implementing initiatives to enhance customer satisfaction, streamline processes, and drive business growth.Key Responsibilities:Design...

We are looking for a talented Customer Experience Lead to join our Amazon Commercial Services team. As a key member of the LMDX team, you will be responsible for driving customer-centric solutions that improve the overall delivery experience.The ideal candidate will have a strong background in project management, process improvement, and data analysis. You...

About the RoleWe are seeking a highly skilled Senior CX Strategist to join our team at INNOCEAN Australia.This is an exceptional opportunity for a motivated and experienced professional to lead the design and development of market-leading customer experiences.You will be responsible for guiding clients and internal teams with expertise and confidence,...

We believe empathy is a core component of who we are and how we work, driving us to hold ourselves accountable and ensure we can see and experience things from other people's perspectives. As a Customer Success Manager, you'll be part of this movement, shifting from only seeing business-as-numbers to seeing business for people.About the RoleYou will lead...

We are seeking an experienced Enterprise Customer Experience Lead to join our team at Napier Technologies Limited. As an Enterprise Customer Experience Lead, you will be responsible for driving customer success across our existing APAC accounts, spanning Banking, Payment Providers, Fintech, Superannuation, Insurance, Wealth and more.About the Role:You will...

Sydney Customer Service Centre RoleWe are seeking a skilled and experienced Senior Customer Service Operations Manager to lead our Sydney-based Customer Service Centre team. As a key member of our operations team, you will be responsible for ensuring the highest levels of customer service are delivered to clients while meeting relevant Service Level...

About Our TeamWe are a dynamic and passionate team of educators who are dedicated to inspiring people to be their best selves through the practice of yoga and other mindful activities. We create transformational products and experiences that support people in moving, growing, connecting, and being well.Job DescriptionWe are seeking a highly motivated and...

Service Enablement Strategy ManagerWe are seeking a seasoned professional to lead and align our global service enablement technology strategy. The ideal candidate will have experience in product management, business process management, or portfolio management.The successful candidate will be responsible for shaping the vision and roadmap to maximize impact...

Candidate RequirementsTo succeed in this role, you will need:A minimum of [X] years of experience in customer-facing lending, preferably in a mobile or field-based environment.Proven track record of delivering exceptional customer experiences and driving business growth through relationship-building and strategy development.Excellent communication and...

FISHBOWL is looking for a Restaurant Operations Manager to join our leadership team. As a seasoned leader, you will be responsible for overseeing the day-to-day operations of multiple restaurants, working closely with staff, Area Managers, and Head Office to deliver exceptional customer experiences while managing financial performance.The ideal candidate...

Job DescriptionWe're seeking a highly skilled CUSTOMER EXPERIENCE INNOVATION LEAD to join our team. As a key member of our organization, you will play a critical role in designing, implementing, and optimizing client journeys that drive activation, engagement, conversion, and loyalty for B2B clients globally.Your primary responsibility will be to own the...

About the RoleThis is an exciting opportunity to join our Customer Experience team as a Senior CX Team Leader. As a member of this team, you will play a critical role in ensuring that our customers receive the highest level of service and support.The ideal candidate will have 3-5 years of experience in a similar role, with a strong background in people...

You will have strong organisational skills and get a real kick out of providing exceptional customer service. You are a natural at hitting your sales and revenue targets, with proven experience in sales. A self-professed 'office - jack of all trades', nothing is too much trouble for you and you thrive in fast-paced active environments.Other skills and...

About Us">We're M&C Saatchi, a global creative force dedicated to helping brands succeed in today's fast-paced market.">As part of our team, you'll have the opportunity to work with a diverse range of clients and projects, from strategy development to execution.">The Role">We're seeking an experienced Customer Experience Strategist to join our team. In this...

Customer Experience Director PositionWe are looking for a motivated Customer Experience Director to lead our customer experience initiatives at Alhgroup.About the RoleDevelop and implement strategies to improve customer satisfaction and loyalty.Lead and motivate our customer-facing teams to deliver exceptional customer experiences.Collaborate with other...

Are you passionate about sales and delivering exceptional customer service?Join Trivett, part of the global Inchcape group, and lead our Customer Experience Team as the Customer Experience Manager in creating outstanding customer journeys at our Greystanes dealership.About usInchcape Australia is a leading player in the automotive services sector operating...

Job Summary:Zycus Inc. is seeking a seasoned professional to fill the role of Head of Customer Experience, responsible for leading our customer experience strategy and driving exceptional results across APAC. As a key member of our leadership team, you'll develop and implement plans to enhance customer loyalty, retention, and growth.Main...

This is a Customer Experience Manager role with one of the leading companies in AU right now -- Home-in -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off.More About the Role at Home-in We believe conveyancing is a key part of a customer's home buying journey. Through our partnership with...

Are you passionate about sales and delivering exceptional customer service?Join Trivett, part of the global Inchcape group, and lead our Customer Experience Team as the Customer Experience Manager in creating outstanding customer journeys at our Penrith autobravo dealership.Bravoauto is part of the global Inchcape Group. Locally, Inchcape Australasia employs...

We're seeking a motivated and results-driven Customer Experience Manager to lead our sales team and drive customer satisfaction.Job Description:The ideal candidate will have a passion for delivering exceptional customer experiences, motivating their team to achieve excellent service standards, and driving sales growth. Key responsibilities include:Leading...