Digital Service Transition Expert
2 weeks ago
About the Role
As our Digital Service Transition Analyst, you will play a vital role in ensuring seamless transitions from projects to operational environments. Your expertise will be essential in implementing structured transition processes that enhance productivity and minimize disruptions.
Main Responsibilities
- Develop and improve frameworks for smooth project-to-technology handovers.
- Collaborate with project teams, business analysts, and IT teams to align transition criteria with project outcomes and business goals.
- Provide education and support to stakeholders on transition processes, ensuring alignment with technology and project objectives.
- Manage transition requirements meticulously, identifying gaps early to maintain continuity.
- Drive continuous improvement by refining processes, ensuring our technology service transitions align with evolving business needs.
Requirements
- Tertiary qualifications preferred.
- Emerging talent with experience in Big 4 professional services will be highly regarded, especially those who are eager to take on new challenges and expand their expertise in a dynamic, impactful role.
- Proven experience in service and process management, excelling at driving process improvements and aligning people, technology, and processes for optimal business performance.
- Self-motivated, collaborative, and improvement-driven, with well-honed skills in report writing, presentation, negotiation, and team integration.
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