Tech Support Specialist

3 days ago


Melbourne, Victoria, Australia MedHealth Full time

MedHealth is a leading provider of healthcare services, committed to delivering exceptional patient outcomes and experiences. As a Tech Bar Support, you will play a vital role in ensuring the smooth operation of our office technology.

The key responsibilities of this position include providing technical support for all IT-related queries, troubleshooting hardware issues, and ensuring that meeting rooms and office equipment are functioning properly. This role also involves onboarding new staff members, creating user accounts, and managing the delivery and return of hardware.

To be successful in this role, you will require excellent communication and interpersonal skills, as well as the ability to work effectively in a team environment. Experience with Office 365 and Windows is highly desirable, as is knowledge of ITIL and Fresh Service or similar ticketing systems.

This is an exciting opportunity to join a dynamic and growing organization, with a strong commitment to innovation and excellence. If you are a motivated and tech-savvy individual who is passionate about delivering exceptional customer service, we encourage you to apply for this role.



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