Performance Optimization Specialist
5 days ago
About the Role:
We are seeking a highly skilled Performance Analyst to join our Global Performance Management Team. As a key member of our team, you will play a pivotal role in analyzing and optimizing business performance across various markets.
Key Responsibilities:
- Collaboration: Build strong relationships with Country Managers to gain deep insights into their operations, local markets, and customers.
- Analysis: Identify areas of strength and weakness within business units through detailed performance analysis using our analytical toolkit and reporting suites.
- Problem-Solving: Collaborate with centralized teams to develop tailored solutions for identified issues.
- Implementation: Assist in implementing solutions to ensure they effectively address problems.
- Continuous Improvement: Monitor outcomes and make necessary adjustments to strategies and processes to drive continuous improvement.
Team Dynamics:
The Performance Analyst role is part of a Global Performance Management Team, split into regional teams, each headed up by a Team Lead. We collaborate closely to share best practices and insights, enhancing revenue and margin performance across various markets.
As an independent entity, our team provides objective and actionable insights during regular business reviews, supporting country, regional, and functional teams.
Reporting to the Chief Strategy Officer, our team is responsible for monitoring performance against targets.
Personal Abilities:
- Commercial Acumen: Strong understanding of business operations and ability to make sound decisions that positively impact financial performance and drive business growth.
- Accuracy: Ability to perform work accurately and thoroughly.
- Communication: Ability to communicate effectively with others using the spoken and written word.
- Problem-Solving: Ability to find solutions for or deal proactively with work-related problems.
- Working Under Pressure: Ability to complete assigned tasks under stressful situations.
- Agility: Ability to deal with shifting priorities and issues inherent in a young company.
- Passion: Desire and passion to beat the competition and win.
- Pragmatism: Ability to be hands-on as well as strategic and be a trouble-shooter when the business need deems it appropriate to do so.
About IWG:
IWG has been at the forefront of flexible working for over 30 years. With over 3,500 locations around the globe, spanning brands including Regus, Spaces, Signature, and HQ, we have made it possible for businesses of all sizes to make the transition to hybrid working, empowering employees to work wherever and whenever is most convenient.
We help more than 8 million people and their businesses to work more productively, supported by a choice of professional, inspiring, and collaborative workspaces, communities, and services. As the world's leading provider of hybrid work solutions, with four times the number of locations compared to its nearest competitor, IWG is already working with over 80% of the Fortune 500 and counts businesses including Amazon, Netflix, EY, and Uber amongst its customers.
Companies of all sizes are shifting to flexible working to lower costs, improve employee retention, and lower their carbon emissions. The flexible workspace is expected to grow by 600% by 2023, when 30% of all office space will be hybrid. We are growing our network faster than ever to keep up with demand from customers as we work towards our goal of reaching 30,000 centres.
Carbon Neutral Workplaces:
IWG's purpose of helping everyone have a great day at work, while protecting people and the planet, is at the heart of everything we do. We are proud to supply all of our customers worldwide with carbon neutral workplaces, and we have a strong climate action plan in place to help us achieve our objective of Net Zero emissions by 2040.
Leading Employer Award:
IWG is proud to be the recipient of a Leading Employer Award in both 2022 and 2023. Awarded exclusively to the top 1% of employers, the accolade is testament to our diverse global workforce and the role everyone plays in bringing our purpose, culture, and values to life, every single day.
Join IWG:
Visit our careers page at https://careers.iwgplc.com/home to learn more about our company culture and values.
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