Office Operations Specialist

22 hours ago

Wollongong City Council, Australia beBeeAdministration Full time
Job Description

We are seeking a highly organized and communicative individual to fill the role of Office Administrator. The selected candidate will be responsible for managing day-to-day office operations, scheduling plumbing appointments, and providing exceptional customer service.


Key Responsibilities:

  • Administrative Support: Manage office operations, including answering phone calls and responding to emails.
  • Scheduling and Coordination: Organize and schedule plumbing appointments and communicate job details with clients and the plumbing team.
  • Customer Service: Provide friendly and efficient service as the first point of contact for customer inquiries.
  • Data Entry: Accurately maintain client records, job sheets, and company documentation using business management software.
  • Payments: Process customer payments.
  • Inventory Management: Assist in ordering and tracking plumbing materials to ensure availability.
  • Compliance and Documentation: Maintain and file compliance documents, safety records, and licenses in line with industry regulations.
  • Reporting: Assist in preparing job progress reports and other key administrative documents as needed.

Required Skills and Qualifications:

  • Strong communication and customer service skills.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Experience with business management software is highly desirable.
  • Ability to prioritize tasks and manage time effectively.
  • Attention to detail and high level of accuracy in data entry.
  • Ability to work both independently and as part of a team.

This is a great opportunity to join a close-knit team and contribute to the growth and success of our business. If you are a dynamic individual with strong organizational skills and excellent communication abilities, we encourage you to apply.

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