
Senior Noticing Department Head
6 days ago
Are you a results-driven leader looking for a new challenge? We are seeking an experienced and dynamic Noticing Team Leader to oversee the day-to-day running of our Noticing department.
Key Responsibilities:- Build strong relationships with all stakeholders, including Health Authorities and internal teams
- Support Operations to meet delivery targets by planning and organizing resources effectively
- Prepare weekly and monthly performance reports to highlight trends in areas and identify opportunities for improvement
- Conduct regular audits of team performance, analyzing refusals and modifications to optimize processes
- Knowledge of the functions, operation, and mission of the Noticing department is essential
- Support the Noticing team and provide feedback on external issues that may impact team performance
- Manage Jeopardy reports and queues to ensure starts, stops, and registrations are being successfully managed to prevent FPNs. Provide support to the team in producing daily reports and escalating when needed.
- Deal directly with Contractors both verbally and in writing
- Assess team non-compliance in regard to FPNs issued and identify areas for improvement
- Respond to contractor enquiries via email
- Support the Streetworks Manager with delivering team training and feedback where required
Requirements:
- Streetworks/Noticing experience – preferred
- Strong planning, organisation, and monitoring abilities, with attention to detail
- Excellent interpersonal skills and ability to communicate at all levels
- High standard of numeracy
- Computer literate
- Excellent communication and presentation skills, with ability to convey complex information effectively
- Prioritise work, work well under pressure, meet deadlines, and manage expectations
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