Cloud Infrastructure Operations Specialist

3 weeks ago


Melbourne, Victoria, Australia Amazon Full time
Company Overview

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Job Description

We are seeking a highly skilled Cloud Infrastructure Operations Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our cloud infrastructure. This includes troubleshooting technical issues, resolving problems efficiently, and collaborating with cross-functional teams to deliver high-quality solutions.

Key Responsibilities:
  • Maintain a high level of system reliability by prioritizing and resolving trouble tickets efficiently
  • Escalation point and technical troubleshooter for all systems and problems
  • Troubleshoot technical issues on various platforms ranging from systems through to power/mechanical
  • Remediation of physical layer outages, both systems & network
Salary and Benefits

The estimated salary for this position is $120,000 - $180,000 per year, depending on experience and qualifications. Additionally, Amazon offers a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

Required Skills and Qualifications

To be successful in this role, you will need:

  • 2+ years of experience with server hardware
  • 1+ years of experience with UNIX/Linux operating systems
  • Server Hardware Troubleshooting experience
  • Ability to cover 24x7 shift rotation
About AWS

Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.



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