
Help Customers Connect Faster Smarter
5 days ago
As a customer service representative, you will play a vital role in ensuring that our customers receive the best possible experience. This is an opportunity for tech-savvy individuals to build a meaningful career with an iconic Australian brand.
Working in retail can be challenging, but it also offers many rewards. You will have the opportunity to develop customised solutions for customers and help them connect faster, better, and smarter.
Key Responsibilities:
- Building relationships with customers and providing exceptional service
- Developing and implementing effective sales strategies to meet and exceed sales targets
- Continuously learning and staying up-to-date on the latest technology and gadgets
- Empowering customers through consultative services and support
Benefits:
- 30% discount on Telstra services
- Exclusive discounts and offers across 240 brands and partners
- A flexible approach to parental leave
- Unlimited access to 17,000 learning programs
- Monthly performance rewards and recognition programs
What We Offer:
- Casual, part-time, and full-time roles available
- Locations: MACKAY
- Store hours vary - search your store
Requirements:
- Ability to build connections with customers
- Appetite to develop customised solutions for customers
- Drive to reach and exceed sales targets and KPIs
- Hunger to learn and grow within the role
- Positive and resilient approach to customer service in a busy environment
- Experience in a customer-facing role
We are committed to creating a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from diverse backgrounds, ethnicities, genders, and abilities.
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