Operational Excellence Analyst

4 weeks ago


Bendigo, Victoria, Australia Bendigo and Adelaide Bank Full time
About the Role

We are seeking an experienced Operational Excellence Analyst to join our team at Bendigo Bank. As a key member of our workforce planning function, you will play a critical role in providing insights and recommendations to drive operational efficiency and reduce costs across the enterprise.

Key Responsibilities
  • Develop and maintain workforce planning models to inform business decisions and optimize resource allocation.
  • Collaborate with senior leaders to analyze data and identify opportunities for improvement in managing workforce and costs.
  • Design and implement process improvements to enhance productivity and reduce costs.
  • Work closely with finance to ensure short- and long-term capacity plans align with budget and commercial objectives.
  • Develop and maintain relationships with stakeholders across the business to ensure effective communication and collaboration.
Requirements
  • Previous experience in a workforce planning role in a complex and dynamic environment.
  • Advanced knowledge of data analytics and reporting, including forecasting methodologies and Excel/Power BI.
  • Strong communication and interpersonal skills, with the ability to distill complex data insights into actionable recommendations.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
  • High level of resilience and accuracy in data interpretation and analysis.
About Us

Bendigo Bank is a leading Australian bank with a strong commitment to customer satisfaction and community engagement. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.

We believe in the importance of diversity and inclusion, and actively encourage applications from candidates from diverse backgrounds.

Our benefits package includes flexible work options, ongoing development opportunities, and access to a range of employee assistance programs.



  • Bendigo, Victoria, Australia Bendigo and Adelaide Bank Full time

    About the RoleWe are seeking an experienced Operational Excellence Analyst to join our team at Bendigo Bank. As a key member of our workforce planning function, you will play a critical role in providing insights and recommendations to drive operational efficiency and reduce costs across the enterprise.Key ResponsibilitiesDevelop and maintain workforce...


  • Bendigo, Victoria, Australia Bendigo and Adelaide Bank Full time

    About the RoleWe are seeking an experienced Operational Excellence Analyst to join our team at Bendigo Bank. As a key member of our workforce planning function, you will play a critical role in providing insights and recommendations to drive operational efficiency and reduce costs across the enterprise.Key ResponsibilitiesDevelop and maintain workforce...


  • Bendigo, Victoria, Australia Bendigo and Adelaide Bank Full time

    About the RoleWe are seeking an experienced Operational Excellence Coach to join our team at Bendigo Bank. As an Operational Excellence Coach, you will play a key role in driving process improvement and efficiency across our organization.Key ResponsibilitiesCollaborate with stakeholders to identify areas for improvement and develop strategies to address...


  • Bendigo, Victoria, Australia Bendigo and Adelaide Bank Full time

    About the RoleWe are seeking an experienced Operational Excellence Coach to join our team at Bendigo Bank. As a key member of our Operational Enablement Function, you will play a critical role in driving continuous improvement and sustainable outcomes for our organization.As our new Operational Excellence Coach, you will be responsible for supporting the...


  • Bendigo, Victoria, Australia Bendigo and Adelaide Bank Full time

    About the RoleWe are seeking an experienced Operational Excellence Coach to join our team at Bendigo Bank. As an Operational Excellence Coach, you will play a key role in improving organisational efficiency, effectiveness, and performance. You will work closely with the Operational Enablement Function to achieve continuous improvement and sustainable...


  • Bendigo, Victoria, Australia Bendigo and Adelaide Bank Full time

    About the RoleWe are seeking an experienced Operational Excellence Coach to join our high-performing team at Bendigo Bank. As a key influencer in the Operational Enablement Function, you will play a critical role in driving continuous improvement and sustainable outcomes for the organisation.Key ResponsibilitiesCollaborate with stakeholders to implement...


  • Bendigo, Victoria, Australia Bendigo and Adelaide Bank Full time

    About the RoleWe are seeking an experienced Operational Excellence Coach to join our high-performing team at Bendigo Bank. As a key influencer in the Operational Enablement Function, you will play a critical role in driving continuous improvement and sustainable outcomes for the organisation.Key ResponsibilitiesCollaborate with stakeholders to implement...


  • Bendigo, Victoria, Australia Bendigo and Adelaide Bank Full time

    About the RoleWe are seeking an experienced Operational Excellence Coach to join our high-performing team at Bendigo Bank. As a key influencer in the Operational Enablement Function, you will play a critical role in driving continuous improvement and sustainable outcomes for the organisation.Key ResponsibilitiesCollaborate with stakeholders to implement...


  • Bendigo, Victoria, Australia Bendigo and Adelaide Bank Full time

    About the RoleWe are seeking an experienced Operational Excellence Coach to join our team at Bendigo Bank. As an Operational Excellence Coach, you will play a key role in driving continuous improvement and sustainable outcomes for the organisation.Key ResponsibilitiesCollaborate with users and partners to implement ActiveOps software across teams through...


  • Bendigo, Victoria, Australia Bendigo and Adelaide Bank Full time

    About the RoleThe Operational Excellence Coach will form a key influence in the Operational Enablement Function, focusing on improving organisational efficiency, effectiveness and performance. This will be achieved through examining and interpreting data, breaking down complex problems, identifying patterns and drawing insights to inform decision making.Key...


  • Bendigo, Victoria, Australia Bendigo & Adelaide Bank Full time

    About the RoleWe are seeking a highly skilled Contact Centre Operations Analyst to join our team at Bendigo & Adelaide Bank. As a key member of our customer contact division, you will play a critical role in driving business growth and improving customer outcomes.Key ResponsibilitiesReview contact centre data to identify insights that will enable the...


  • Bendigo, Victoria, Australia Bendigo and Adelaide Bank Full time

    About the RoleBendigo Bank is seeking a skilled Process Improvement Specialist to join our Operational Excellence team. As a key member of this team, you will play a crucial role in supporting process efficiency and compliance, customer experience enhancements, financial returns for the enterprise, and improving the employee experience.The successful...


  • Bendigo, Victoria, Australia Bendigo and Adelaide Bank Full time

    About the RoleBendigo and Adelaide Bank is seeking a highly skilled Senior Workforce Analyst to join our Operational Enablement team. As a key member of our workforce planning function, you will play a critical role in supporting process efficiency and compliance, customer experience enhancements, financial returns for the enterprise, and improving the...


  • Bendigo, Victoria, Australia Bendigo Health Full time

    Job Title: Content Systems and Business AnalystJoin Bendigo Health as a Content Systems and Business Analyst and contribute to the success of our organization.About the RoleWe are seeking a highly skilled Content Systems and Business Analyst to join our team. As a key member of our organization, you will be responsible for evaluating data from stakeholders...


  • Bendigo, Victoria, Australia Bendigo and Adelaide Bank Full time

    About the RoleBendigo and Adelaide Bank is seeking a highly skilled Senior Workforce Analyst to join our Operational Enablement team. As a key member of our workforce planning function, you will play a critical role in supporting process efficiency, customer experience enhancements, financial returns, and improving the employee experience.The Operational...


  • Bendigo, Victoria, Australia Bendigo and Adelaide Bank Full time

    About the RoleBendigo and Adelaide Bank is seeking a highly skilled Senior Workforce Analyst to join our Operational Enablement team. As a key member of the team, you will play a critical role in supporting process efficiency and compliance, customer experience enhancements, financial returns for the enterprise, and improving the employee experience.Key...


  • Bendigo, Victoria, Australia Bendigo and Adelaide Bank Full time

    About the RoleBendigo and Adelaide Bank is seeking a highly skilled Senior Workforce Analyst to join our Operational Enablement team. As a key member of our workforce planning function, you will play a critical role in supporting process efficiency, customer experience enhancements, financial returns, and improving the employee experience.Key...


  • Bendigo, Victoria, Australia Bendigo and Adelaide Bank Full time

    About the RoleWe're seeking a skilled Business Analyst to join our BEN+ Program, a transformation initiative aimed at uplifting our risk management capabilities, culture, and processes. As a Business Analyst, you'll play a crucial role in driving business outcomes and supporting the growth of our organization.Key ResponsibilitiesConduct research and...


  • Bendigo, Victoria, Australia Bendigo and Adelaide Bank Full time

    About the RoleWe're seeking a skilled Business Analyst to join our BEN+ Program, a transformation program aimed at uplifting our risk management capabilities, culture, and processes. As a Business Analyst, you'll play a crucial role in driving business results and supporting the growth and development of our customers.Key ResponsibilitiesPerform research and...


  • Bendigo, Victoria, Australia Bendigo and Adelaide Bank Full time

    About the OpportunityWe're seeking a highly skilled Senior Workforce Management Analyst to join our Technology and Transformation division. As a key member of our team, you'll play a critical role in supporting workforce management, supply and demand across the Enterprise Delivery team.Key ResponsibilitiesManage resource supply vs demand, ensuring optimal...