
Financial Services Leader
1 week ago
Job Overview
The Premier Banking team is accountable for delivering exceptional customer experiences to high net worth clients within Retail Banking Services.
This involves dedicated relationship management, assisting clients with financial growth, and providing superior service to help them manage daily finances effectively.
Key Responsibilities
- Lead a high-performing team in a growth role, driving customer satisfaction, profit contribution, and business/sales outcomes.
- Role model and coach team members around best practice sales and service behaviors and methodology.
- Provide sophisticated sales leadership and deliver cost-effective, integrated, and complex financial services for customers.
- Ensure positive relationships with customers by identifying and anticipating their financial needs through quality financial health checks.
- Develop an Operational Plan in conjunction with Regional Manager.
- Lead and develop the team through observation, feedback, and coaching.
About You
- Experience in a leadership role with exposure to sales management.
- Capacity to work in a busy, commercial environment and meet objectives/targets.
- Proven success in Customer Experience Survey and Profit Contribution Statement.
- Strong Microsoft Excel experience for analyzing and interpreting sales reporting and data.
Personal Growth Opportunities
This is a rare opportunity to step into a leadership role offering real growth potential. If you're passionate about leading a talented team and ready to take your career to the next level, we encourage you to apply.
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