Enhancing Customer Experiences Through Exceptional Support

2 days ago

Toowoomba, Queensland, Australia beBeeCustomerService Full time $50,000 - $80,000
Customer Service Specialist Role

As a valued member of our team, your role will provide exceptional support and serve as the first point of contact for our customers. You will be based in Toowoomba and work closely with our local community to meet their retail banking needs.

You'll make an impact by:

  • Helping customers achieve their financial goals through our great value savings, insurance, and personal lending products
  • Delivering sales and lending results
  • Supporting our purpose of helping every Australian own their own home.

Do things differently with us

To succeed in this role, you will enjoy:

  • Learning new things such as new products, services, and ways of working
  • Challenging yourself to go above and beyond with each customer conversation
  • Meeting new people and building connections in your local community
  • Helping solve problems for customers by matching products and solutions to needs
  • Getting results that help our customers achieve their financial and lifestyle goals
  • Protecting customers through strict adherence and compliance to policies and regulations
Why Great Southern Bank?

Whatever your role with us, you'll be part of a force for good. We're owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you'll also enjoy a range of fantastic benefits, some examples include:

  • Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching.
  • Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre.
  • Helping you to achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more

Imagine working for a bank that truly helps people. You can.

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