Senior CRM Solutions Architect

4 days ago


Melbourne, Victoria, Australia Randstad Full time
Job Description:

About the Role:

We are seeking a highly skilled Senior CRM Solutions Architect to design, develop and implement customized CRM solutions that enhance customer engagement for our clients.

Key Responsibilities include:

  • Crafting CRM workflows, custom plugins and integrations that meet client requirements
  • Ensuring seamless data integration across systems and maintaining data quality
  • Optimizing system performance and resolving technical issues
  • Providing training and support to users on CRM functionalities
  • Collaborating with analysts and project managers to prioritize and deliver CRM updates on time

Requirements:

  • Minimum 3-5 years of experience in CRM development, preferably with platforms like Salesforce or Microsoft Dynamics 365
  • Strong proficiency in CRM languages (e.g., JavaScript, .NET, SQL), APIs, plugins and integration techniques
  • Excellent problem-solving and collaboration skills

Preferred Qualifications:

  • Familiarity with automation tools (e.g., Power Automate) and Agile methodologies
  • Relevant CRM certifications (e.g., Salesforce Developer, Microsoft Dynamics Certified Professional)

Salary Estimate:

$80,000 - $110,000 per annum, depending on location and experience.

Benefits:

Randstad Digital offers a competitive salary, comprehensive benefits package, and opportunities for career growth and professional development.



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