Sales Floor Supervisor

3 weeks ago


Port Melbourne, Australia Spendless Shoes Full time

About Spendless Shoes

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We are a leading Australian footwear retailer with over 200 stores and a team of 1,000 amazing people. For the past 30 years, we have been dedicated to providing our customers with an exceptional shopping experience.

About the Role

As a Sales Floor Supervisor at Spendless Shoes, you will be responsible for creating a warm and friendly environment for our customers. You will exceed customer service expectations and make every visit to our store an unforgettable experience.

Your Responsibilities

  • Live the Spendless Way by delivering outstanding customer service
  • Follow our 4C's of Customer Care: Courteous, Compliant, Confident, and Creative
  • Achieve sales budgets and maintain company merchandising standards
  • Rotate and present products in a visually appealing way
  • Administer and implement company procedures effectively
  • Work collaboratively as part of a high-performing team

Your Attributes

  • Previous experience in retail, hospitality, or customer service is essential
  • Supervisory experience is preferred but not required
  • Cash handling and EFTPOS experience is necessary
  • Stock handling, replenishment, and merchandising knowledge is a must
  • Understanding of sales budgets and KPIs is ideal
  • Strong customer service skills are a given
  • You enjoy working in a fast-paced environment and are motivated to succeed
  • You possess excellent communication skills and are confident and friendly
  • You have a passion for fashion and footwear

What We Offer

  • Further career opportunities across Australia
  • An incentive scheme up to $7,000
  • The chance to develop new skills and grow professionally
  • A comprehensive benefits package including 30% staff discount
  • A supportive and inclusive work environment


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