Customer Service Representative

4 weeks ago


Warriewood, New South Wales, Australia PharmaCare Full time

About Us

At PharmaCare, we're passionate about delivering exceptional customer experiences. As a customer-focused organization, we're committed to building strong relationships with our customers and exceeding their expectations.

The Role

We're seeking a highly motivated and customer-centric individual to join our customer service team. As a Customer Service Representative, you'll be responsible for providing timely and effective support to our customers, ensuring their queries are resolved promptly and professionally.

Key Responsibilities

  • Respond to customer inquiries via phone, email, and other channels
  • Provide accurate and timely information to customers
  • Resolve customer complaints and issues in a fair and professional manner
  • Collaborate with internal teams to resolve customer issues
  • Continuously improve customer service processes and procedures

What We Offer

We offer a dynamic and supportive work environment, with opportunities for growth and development. As a valued member of our team, you'll enjoy:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A collaborative and customer-focused work environment
  • Flexible working hours and a healthy work-life balance

About You

We're looking for a customer-focused individual with excellent communication and problem-solving skills. If you're passionate about delivering exceptional customer experiences and have a strong desire to succeed in a fast-paced environment, we'd love to hear from you.



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