IT Service Desk Manager
2 days ago
Deakin Business School is seeking an experienced and dynamic IT professional to lead our Service Desk team. As Assistant Manager, Service Desk, you will play a key role in ensuring the smooth delivery of IT support services to staff and students.
The successful candidate will have excellent leadership skills, a strong background in IT service management, and experience in managing customer-facing teams. You will be responsible for overseeing the development and maintenance of our knowledge base, assisting with training and development, and improving service processes.
You will also support new IT initiatives, provide leadership to ensure high-quality service delivery, and act as the primary point of contact for escalations and major incident coordination.
In this role, you will have the opportunity to make a real impact on the University's IT services and contribute to the growth and development of our team.
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Assistant Manager, Service Desk
3 days ago
Geelong, Victoria, Australia Deakin Business School Full timeApply now Job no: 566752Work type: Full-timeLocation: Geelong - CityCategories: Information Technology, Customer ServiceBased at our Geelong, Waterfront Campus + hybrid work arrangementsFull-time and continuing -commencing from 24 February 2025Why work with us?At Deakin you will have access to benefits such as a variety of leave options including generous...
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Service Desk Team Lead
2 days ago
Geelong, Victoria, Australia Deakin Business School Full timeWe are looking for a highly motivated and experienced IT professional to join our team as Assistant Manager, Service Desk. In this role, you will be responsible for leading a team of IT professionals who provide technical support to staff and students.Your primary focus will be on ensuring that our IT services are delivered to a high standard, and that our...
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IT Help Desk Manager
1 week ago
Geelong, Victoria, Australia Capgemini Full timeCapgemini is committed to creating a safe, flexible, and inclusive culture where everyone can bring their authentic selves to work, contributing to our inclusive culture and truly belong. As a Desktop Engineer, you will be part of a diverse global collective of strategic and technological experts who leverage technology to reimagine what's possible.About the...
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Front Desk Officer
1 week ago
Geelong, Victoria, Australia Healius Full timeHealius is a leading provider of healthcare services, and as a Front Desk Officer, you will play a critical role in delivering exceptional patient experiences. In this dynamic and fast-paced environment, you will provide administrative support and interact with patients, doctors, and other healthcare professionals.You will be responsible for managing front...
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Front Desk Coordinator
2 days ago
Geelong, Victoria, Australia The Converse Home Full timeOur mission at The Converse Home is to provide high-quality services and a gracious home for older adults. We've been serving the community since 1886 and take pride in our reputation for excellence.We're hiring a per diem receptionist to cover shifts during staff vacations and personal time. This role requires flexibility, as schedules will vary based on...
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Service Desk Traineeship
3 days ago
Geelong, Victoria, Australia Calleo Australia Full timeService Desk TraineeshipAbout the TraineeshipThis traineeship is an incredible opportunity to gain valuable workforce experience while receiving structured support for ongoing learning. In addition to hands-on work experience, trainees will undertake a Certificate III in IT through Integrity Business College. Learning will be conducted remotely for three to...
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Service Desk Agent
6 days ago
Geelong, Victoria, Australia Capgemini Full timeExplore our latest thought leadership, ideas, and insights on the issues that are shaping the future of business and society.Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Discover our portfolio – constantly evolving to keep pace with the ever-changing needs of our clients.Become part of a diverse...
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Front Desk Coordinator
2 days ago
Geelong, Victoria, Australia Gander Chiropractic Integrated Health Full timeAt Gander Chiropractic Integrated Health, we are seeking a Front Desk Coordinator to join our team.About the JobThis is a part-time position that involves providing exceptional customer service and administrative support to our clients.We are looking for someone who is detail-oriented, organized, and able to work in a fast-paced environment.We require the...
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Front Desk Professional
3 days ago
Geelong, Victoria, Australia Healius Full timeWe are looking for a talented and motivated Receptionist to join our dynamic team at Healius. As a key member of our front desk team, you will play a vital role in ensuring our patients receive the highest level of care and service.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a...
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Front Desk Team Member
4 hours ago
Geelong, Victoria, Australia Dental Lounge Full timeThe Dental Lounge is excited to welcome a dynamic and engaging Clinical Assistant Coordinator to our vibrant team. As a key member of our front desk team, you will be pivotal in creating a welcoming and pleasant experience for our patients from the moment they step through our doors.Key ResponsibilitiesWelcome patients with a warm smile and ensure their...
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Sales and Service Director
6 days ago
Geelong, Victoria, Australia Fitness Cartel Full timeLeadership OpportunityFitness First is seeking a talented Sales and Service Director to join our leadership team. As a key member of our senior management team, you will be responsible for driving sales growth, improving customer satisfaction, and developing high-performing teams.This is a fantastic opportunity for someone who is passionate about delivering...
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Operational Systems Manager
2 days ago
Geelong, Victoria, Australia Monash University Full timeAbout This RoleIn this position, you will work as an IT Technical Specialist, acting as an escalation point for the IT Service Desk. You will troubleshoot technical issues and provide support to end-users, while working closely with the IT Service Desk and other support teams.The ideal candidate will have a bachelor's degree in computer science, Information...
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Customer Service Representative
2 days ago
Geelong, Victoria, Australia The Converse Home Full timeThe Converse Home is a compassionate and caring community that provides a warm and welcoming environment for older adults. Our experienced team is dedicated to delivering exceptional care and services.We're seeking a per diem receptionist to join our team and support our daily operations. This role involves covering shifts during staff absences and requires...
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Assistant IT Manager
2 days ago
Geelong, Victoria, Australia Deakin Business School Full timeDeakin Business School is committed to delivering high-quality IT services to its staff and students. As Assistant Manager, Service Desk, you will play a key role in ensuring that these services are delivered to a high standard.You will be responsible for overseeing the development and maintenance of our knowledge base, assisting with training and...
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Service Delivery Manager
6 days ago
Geelong, Victoria, Australia Capgemini Full timeCome and join a thriving company and become part of a diverse global collective of free-thinkers, entrepreneurs and industry experts who are all driven to use technology to reimagine what's possible. Capgemini. Get the future you want.For more about why Capgemini click here.Let's talk about the role and responsibilitiesEnsure that client infrastructure is...
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Customer Experience Manager
3 days ago
Geelong, Victoria, Australia Fitness Cartel Full timeJob DescriptionThe Customer Experience Manager will play a critical role in ensuring that every member has an exceptional experience at Fitness First. This includes providing exceptional customer service, managing front desk operations, and leading a team of customer experience professionals.You will be responsible for driving sales growth, improving...
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Technical Service Engineer
1 week ago
Geelong, Victoria, Australia Capgemini Full timeCome and become part of a thriving company that uses technology to reimagine what's possible. As a Desktop Engineer at Capgemini, you will play a critical role in providing technical software, hardware, and network problem resolutions to our Executive and Senior Management level customers.Key ResponsibilitiesWork onsite under supervision as part of a 5-10...
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Customer Engagement Representative
2 days ago
Geelong, Victoria, Australia Capgemini Full timeAbout the RoleThis role offers an exciting opportunity to work on cloud-focused client advisory and delivery services. You will be part of a dynamic team that brings together the right technology, processes, and culture to deliver business agility and cost reduction to our clients.As a Service Desk Agent, you will have the chance to develop your skills and...
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Customer Service Coordinator
6 days ago
Geelong, Victoria, Australia Community Housing LTD Full timeThe RoleAs a Customer Service Officer, you will play an integral role in delivering exceptional customer service to current and prospective clients of Community Housing LTD. Your previous experience in liaising with a diverse range of vulnerable people will be highly regarded as you will be welcoming customers in person at our crisis entry point for our...
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Content Manager and Chatbot Strategist
1 week ago
Geelong, Victoria, Australia Capgemini Full timeCapgemini is a global leader in technology consulting, digital transformation, and cloud infrastructure services. We are committed to delivering innovative solutions that drive business agility and cost reduction for our clients.As a Knowledge Manager and Chatbot Coach, you will play a key role in managing the knowledge management approval flows, ensuring...