Senior Application Support Engineer

4 weeks ago


Melbourne, Victoria, Australia Bupa Full time
Job Title: Senior Application Support Engineer

We are seeking a highly skilled Senior Application Support Engineer to join our Digital Platforms team. As a key member of our team, you will be responsible for providing technical leadership and support for our Sitecore-based applications.

Key Responsibilities:
  • Provide technical expertise and support for Sitecore-based applications, ensuring they meet or exceed business and customer expectations.
  • Collaborate with cross-functional teams, including developers, dev-ops, and business analysts, to identify and resolve technical issues.
  • Develop and maintain comprehensive documentation of support processes, troubleshooting steps, and solutions.
  • Generate reports on support activities, identifying trends and recommending proactive measures to enhance system stability.
Requirements:
  • Minimum 5+ years of commercial experience in developing web applications using C#, ASP.NET MVC, and Web API.
  • Minimum 4+ years of extensive experience in developing and supporting Sitecore applications.
  • Experience using TDS, Glass, Synthesis, or another major ORM Mapper/Wrapper for Sitecore.
  • Experience with Helix and Azure Cloud Hosting platforms is a plus.
  • Knowledge and experience with content as a service.
What We Offer:
  • A competitive salary and a range of Bupa benefits.
  • Flexible working arrangements, including work-from-home options.
  • The opportunity to work with a dynamic and innovative team.

We are committed to creating a diverse and inclusive work environment. If you are a motivated and experienced professional looking for a new challenge, please apply now.



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