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Shift Team Leader

2 months ago

Warwick, Australia Red Rooster Full time

About Red Rooster

Red Rooster is a leading Australian fast-food chain, renowned for its commitment to quality, customer satisfaction, and community involvement. With a rich history spanning almost 50 years, we have established ourselves as a beloved brand, cherished by Australians for generations.

Our Culture

We take pride in fostering a dynamic and inclusive work environment, where our crew members feel valued, empowered, and supported to excel in their roles. Our culture is built on the principles of teamwork, respect, and open communication, ensuring that every individual has the opportunity to grow and develop their skills.

The Role of Shift Supervisor

We are seeking an experienced and motivated Shift Supervisor to join our team. As a Shift Supervisor, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality, safety, and customer service are consistently met.

Key Responsibilities

  • Manage and coordinate the activities of our crew members during peak periods, ensuring seamless service delivery and maintaining a positive customer experience.
  • Lead by example, demonstrating a strong work ethic, and promoting a culture of excellence and continuous improvement.
  • Monitor and maintain the cleanliness and organization of the restaurant, adhering to our strict health and safety protocols.
  • Collaborate with our management team to develop and implement strategies for improving customer satisfaction, sales growth, and operational efficiency.
  • Provide coaching and guidance to our crew members, empowering them to develop their skills and achieve their full potential.

Requirements

To be successful in this role, you will possess:

Excellent leadership and communication skills, with the ability to motivate and inspire our crew members.Strong organizational and time management skills, with the capacity to prioritize tasks and manage multiple responsibilities.A passion for delivering exceptional customer service and a commitment to maintaining our high standards of quality and safety.Experience in a fast-paced, dynamic environment, with a proven track record of success in a supervisory or leadership role.

What We Offer

As a Shift Supervisor at Red Rooster, you will enjoy a competitive salary, comprehensive training and development opportunities, and a dynamic work environment that offers challenges and rewards. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service and leading a high-performing team, we encourage you to apply for this exciting opportunity.