Team Leader

6 months ago

Warwick, Australia Endeavour Foundation Full time

At Endeavour Foundation we have been committed to helping people with disabilities for over 70 years. Our purpose is straight forward, to turn possibilities into reality.

Our commitment extends to creating an inclusive culture, fostering employee growth, learning and optimal performance. When you join our team, you are contributing to support individuals with disabilities to live, learn, work and flourish. Our team embodies our purpose daily, embracing diverse ideas and perspectives that enrich our culture. We call ourselves #teampossible

**At Endeavour we offer a range of employee benefits including**:

- Salary Packaging Benefits Package up to **$15,900 **of your annual salary tax free.
- In addition to your tax-free benefit, you can also use up to **$2,650** of your pre-tax income to pay for entertainment expenses (meals, holiday accommodation etc).
- An Employee Assistance Program - a free and confidential counselling service available to all staff and their family members.
- Discounts on Corporate Private Health Insurance Plans, white goods, and appliances.
- Paid Parental Leave.
- Reward and Recognition Program.
- Free flu vaccinations.

***

**Highlighting the importance of this role**:
We have an exciting opportunity for a Team Leader to join us in **Warwick**, working across our Home and Community portfolio. Reporting to the Operations Manager, your role is to guide your teams in assisting clients according to their NDIS plans and goals. You will ensure a person-centred environment where employees can identify and solve problems within their delegation to ensure the personalised planning process translates into action.

Working as part of a passionate team, other key duties will include:

- Ensuring consistency of service delivery by encouraging continuous improvement, adherence to practice guidelines and organisational policy and procedure.
- Leading the resolution of escalations and concerns from families/carers/advocates for clients.
- Delivering and promoting organisational strategy through building a capable, relevant, high performing and compliant workforce.
- Management of team on a rotating roster to maintain effective site operations, and ensuring roster is in alignment with target ratio of client to Support Worker hours.
- Creating a well-balanced team culture, embracing and respecting the need to deliver high-quality services to our clients.

***

**What you can bring to the team**:

- Bachelor’s degree in human services or equivalent tertiary education is desirable.
- At least 3 years’ experience working in leadership roles within the disability sector.
- Demonstrated ability in assisting vulnerable people to identify goals and in assisting them to make the necessary choices and decisions to achieve these goals.
- Interpersonal, negotiation and communication skills required to grow relationships with team members and stakeholders and deal with issues of a sensitive nature.
- Problem solving skills, to successfully identify problems, develop solutions and implement these using a logical and systematic approach.
- Demonstrated experience leading a team to achieve performance targets and KPI’s;
- Proficiency in using current MS Office Suite (i.e. Word, Excel, PowerPoint, Outlook), Employee Self Service programs, and communication technologies.
- Possession of a current driver’s licence, reliable motor vehicle and comprehensive insurance.

**How can you join Endeavour Foundation?**

Please note, before commencing with Endeavour Foundation, you will be required to undertake a **“Fit2Work” National Criminal History Check, **hold or be willing to obtain a **Working with Children Check (Blue Card), NDIS Worker Screening Check/Yellow Card **and a **First Aid** and **CPR** certificate

If this is the opportunity for you, click ‘Apply’ below. We look forward to hearing from you

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