Career Development Mentor

2 weeks ago

Nambour, Queensland, Australia beBeeDiversity Full time $15,140 - $15,900
Job Opportunity

Community Solutions Group is a leading organization that makes a positive impact in people's lives by supporting them to achieve their goals and work with them on their pathway to possibilities.

We deliver a wide range of services focused on the well-being and independence of individuals, families and communities across Queensland, Victoria and New South Wales.

About The Role

This dynamic role involves working one-on-one with customers to identify their strengths, remove barriers, and guide them through tailored action plans toward becoming job ready. You will play a vital role in shaping the future of individuals seeking sustainable employment.

Role location available at either Coolum or Nambour in Sunshine Coast.

As a mentor in our Workforce Australia team, you will:

  • Build strong, trusting relationships with customers to provide guidance, motivation and mentoring throughout their employment journey
  • Identify customer goals, strengths and challenges, and create targeted action plans to achieve sustainable employment outcomes
  • Conduct assessments to determine readiness for employment and identify training or support needs
  • Celebrate customer milestones and successes to keep motivation high
  • Collaborate with employers, community organizations, and industry partners to create and maintain opportunities for employment
  • Maintain accurate and compliant records in line with contractual and organizational requirements
  • Contribute to team discussions, share insights, and support continuous improvement initiatives
  • Manage your portfolio effectively to meet targets and deliver results in a fast-paced environment

What We're Looking For

Our ideal candidate possesses:

  • Proven ability to build rapport and trust quickly with people from diverse backgrounds
  • High level of resilience and ability to adapt your approach to suit different situations
  • Effective communicator with strong interpersonal and customer service skills
  • Ability to work autonomously while contributing positively to a team environment
  • Strong organizational skills, with the ability to manage competing priorities and meet deadlines
  • Understanding of employment readiness and the steps required to achieve sustainable outcomes

Benefits

Enjoy a competitive salary package, plus additional benefits including meal and entertainment expenses, car purchase assistance, corporate private health insurance discounts, and family gym membership discounts.

Take advantage of our supportive induction and learning opportunities, as well as coaching and counselling through our Employee Assistance Program.

Join a diverse and inclusive culture where being part of the solution is valued, and contribute to creating meaningful employment opportunities for individuals seeking sustainable outcomes.

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