IT Infrastructure Specialist

20 hours ago

Canberra, ACT, Australia beBeeInfrastructure Full time $113,750 - $141,300
Job Title: IT Infrastructure Specialist

At the forefront of technology, we seek a highly skilled IT Infrastructure Specialist to join our team in Canberra. This role is pivotal in delivering exceptional services and expertise to our valued clients.

The ideal candidate will possess a high degree of integrity and commitment to confidentiality in handling sensitive information. They will be able to work autonomously and meet objectives and targets for our clients.

This position contributes to the delivery of the agreed Service Level Agreement (SLA) to the satisfaction of the client. Key responsibilities include deploying, monitoring, maintaining, upgrading, and supporting all client Information Technology (IT) systems, infrastructure, hardware, and software.

You will also be responsible for maintaining standard build templates and documentation for client systems, ensuring the baseline configuration of client systems and environments, and responding to client IT support services in accordance with ITIL Service Management.

Additionally, you will provide remediation and stabilisation of client networks, inclusive of all support arrangements. You will identify areas for process optimisation and efficiency improvements and contribute to a culture of high performance, continuous improvement, and accountability.

We welcome applications from a diverse range of candidates, including veterans and those from the Defence and Intelligence Industry. If you are committed, adaptable, collaborative, and resilient, we encourage you to apply.

  • A strong understanding of Windows-based systems administration.
  • A strong understanding of virtualisation technologies.
  • Experience working with ITIL methodologies for IT service management.
  • A sound understanding of relevant policies and frameworks for secure government systems.
  • A strong understanding of ISM security controls.

This is a unique opportunity to work in a dynamic and supportive environment, with a strong focus on employee well-being and professional development. If you are passionate about delivering exceptional service and contributing to the success of our clients, we invite you to submit your application.

Essential Requirements:

  • Be an Australian Citizen.
  • Hold a current Australian Government Security Clearance (TSPV).
  • Ability to work onsite (Canberra).

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