Administrative Support Specialist

4 days ago


Bunbury, Western Australia Altius Group Full time
About Altius Group

Altius Group is a leading provider of Allied Health services to workplaces and team members in Australia. Our mission is to support individuals in realizing their health potential and fostering an inclusive and diverse workforce.

Job Summary

We are seeking an experienced Administration Officer to join our team in Bunbury, WA. As a key member of our support services team, you will provide exceptional support to our clients and customers, ensuring seamless interactions and efficient transactions.

Key Responsibilities
  • Provide first-class support to clients and customers, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage reception duties, including answering phone calls, responding to emails, and greeting clients.
  • Process transactions, issue receipts, and maintain accurate records.
  • Private client invoicing and petty cash management.
  • Book appointments for clients and psychologists, ensuring efficient scheduling and minimal wait times.
  • General administration tasks, including data entry, filing, and maintaining a clean and organized workspace.
Requirements
  • Exceptional communication skills, both verbal and written.
  • Previous experience working with Excel and Microsoft Office Suite.
  • Ability to work under pressure, with high resilience and attention to detail.
  • Ability to work autonomously and as part of a team.
  • Background in customer service, with a high level of initiative and problem-solving skills.
  • Background in psychology is highly preferred, but not essential (students welcome to apply).
About You

We are looking for a motivated and organized individual who is passionate about delivering exceptional customer service. If you are a team player with a positive attitude and a strong work ethic, we encourage you to apply.

Altius Group is an Equal Opportunity Employer and an inclusive workforce. We welcome applications from diverse candidates and are committed to creating a workplace that values and respects all individuals.



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